DESIGNING A RELIABLE FUTURE.

Glossary

MOSCOS Engineering Definitions

This page provides stable term definitions for services, cases, documents and SLA processes.

Fiber Optic Communication Line

Definition: Fiber optic communication line. Engineering data transmission infrastructure based on optical cable.

Scope: Used in backbone, urban and site-level communication networks.

Related pages: services, cases, documents.

Service Level Agreement

Definition: Service Level Agreement. Defines support, response and responsibility parameters.

Scope: Used in support and operation service contracts.

Related pages: services, cases, documents.

Acceptance

Definition: A stage of confirming work results against agreed criteria and documents.

Scope: Applied at final stages of services and project cases.

Related pages: services, cases, documents.

Project Artifacts

Definition: A set of output materials: as-built documents, reports, acts and supporting files.

Scope: Used as mandatory output of an engineering operation.

Related pages: services, cases, documents.

Incident

Definition: An event that disrupts normal infrastructure operation and requires regulated response.

Scope: Used in support and SLA processes.

Related pages: services, cases, documents.

Engineering Survey

Definition: Collection of source data on site before design and implementation.

Scope: Used at the service preparation stage.

Related pages: services, cases, documents.

Project Constraints

Definition: Factors affecting timeline, technology, access and work scope.

Scope: Recorded in service cards, cases and contractual documentation.

Related pages: services, cases, documents.

Request a Quote

Definition: Formal project entry: task parameters, contacts and initial constraints.

Scope: Used as initial step before survey and scope agreement.

Related pages: services, cases, documents.

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